Hilco respects your privacy and is committed to protecting and handling information that may be used, directly or indirectly, to identify you (“personal data” or “personal information”) in accordance with data protection laws. This Privacy Policy provides information on how we collect, use and disclose information about visitors to our websites.
Collection of Your Personal Information
We collect, or have in the last 12 months collected, the following general categories of personal information:
| Context | Types of Data | Primary Purpose for Collection & Use of Data |
| Account Registration | We collect your name, business contact information, professional role, demographic information and login credentials when you create an account. As part of creating your credentials, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate email address. We also collect information relating to the actions that you perform while logged into your account. | We have a legitimate interest in providing account-related functionalities. We have a legitimate interest in contacting you and communicating with you concerning normal business administration. |
| Cookies & First Party Tracking | We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. | We have a legitimate interest in making our website operate efficiently. |
| Cookies &Third-Party Tracking | If you receive an email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains. | Where required by law, we base the use of non-essential third-party cookies upon consent. |
| Email Interconnectivity | If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains. | We have a legitimate interest in understanding how you interact with our communications to you. |
| Feedback/Support | We share information about our services with individuals who consent to receive such information. We also have a legitimate interest in sharing information about our services. | We have a legitimate interest in receiving, and acting upon, your feedback or issues. |
| Newsletter | When you sign up for one of our email lists, we collect your email address. | When you sign up for one of our email lists we collect your email address. |
| Mobile Devices | We have a legitimate interest in understanding our website visitors and providing tailored services. In some contexts, our use is also based upon your consent to provide us with geolocation information. We have a legitimate interest in identifying unique visitors and in understanding how users interact with us on their mobile devices. | We have a legitimate interest in understanding our website visitors and providing tailored services. In some contexts, our use is also based on your consent to provide us with geolocation information. We have a legitimate interest in identifying unique visitors and in understanding how users interact with us on their mobile devices. |
| Website Interactions | We use technology to monitor how you interact with our website. This may include which links you click on or information you type into our online forms. This may also include information about your device or browser Internet Protocol (IP) address (a number that is automatically assigned to a computer when the internet is used), domain name, click activity, referring website, language preferences and/or a date/time stamp for visitors. | We have a legitimate interest in monitoring our networks and the visitors to our websites, understanding how you interact with our websites to improve them and to understand your preferences and interests to select offerings that you might find most useful. We also have a legitimate interest in detecting and preventing fraud. |
Use & Processing of Your Information
In addition to the purposes and uses described above, we use information in the following ways:
- To identify you when you visit our websites
- To provide services
- To improve our services & offerings
- To administer our websites & related services
- To conduct analytics
- To respond to inquiries related to support or other requests
- To send marketing & promotional materials including information relating to our services, or those of our business partners
- For internal administrative purposes, as well as to manage our relationships
Although the sections above describe our primary purpose in collecting your information, in many situations, we have more than one purpose. For example, if you register an account, we may collect your information to provide you with account-related features, but we also collect your information as we have a legitimate interest in maintaining your information so that we can quickly and easily respond to any questions about your account or our services. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law and/or our legitimate interest in conducting our business.
Legal Basis for Processing Your Information
- Consent: Where you have consented to the use including if you request information from us, if you provided us with your details for marketing purposes or if you agree to take part in and provide us with information as part of your account creation, among other uses you may consent to, we rely on your consent to process your personal data.
- Contract: Where necessary to enter into or perform our contract with you or in order to take steps at your request before entering into a contract with you, we process your data to fulfil a contract with you.
- Legal Obligations: We process your personal data where we need to use it to comply with our legal obligations.
- Legitimate Interest: We process your personal data where we use it to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights (including to keep our records updated, to study how our website visitors interact with us or use our services, to develop our business, to inform our marketing strategy, to follow up on a survey response or enquiry, for running our business, for administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise).
The provision of your personal data is partly a statutory requirement and partly a contractual obligation. Please contact us if you need details about the legal basis we rely on to process your personal data.
Cookies & Related Technologies
In accordance with applicable law, we may use cookies, web beacons, tags, pixels, or other tracking technologies (collectively, “cookies”) on our websites. A cookie is a small amount of data that is transferred to visitors’ web browsers and/or stored on your device as you are browsing; they are processed and stored by your web browser.
We may use the following types of cookies on our websites:
| Cookie Type | Description |
| Advertising Cookies | Advertising cookies may be placed by us or third parties to enable third party ad networks to recognize a unique cookie on your computer or mobile device. The information that is collected and disclosed by these types of cookies may also be linked to the device identifier of the device you are using to allow us to keep track of all the websites you have visited that are associated with the ad network. This information may be used for the purpose of targeting advertisements on our website and third-party sites based on those interests. |
| Analytics Cookies | Analytics cookies allow us to understand more about how many visitors we have to our website, how many times they visit us and how many times a user viewed specific pages within our website. |
| Essential Cookies | These are cookies that our website needs in order to function, and that enable you to move around and use the website and features. Without these essential cookies, the website will not perform as smoothly for you as we would like it to and we may not be able to provide the website or certain services or features you request. Examples of where these cookies are used include: to determine when you are signed in, to determine when your account has been inactive, and for other troubleshooting and security purposes. |
Where required by law, we obtain your consent for analytics and behavioral advertising cookies. Please note that you can opt out of certain cookies at any time via our CookieYes Preference icon located on every page throughout our website. If you disable cookies, your ability to use some features of the website may be limited. Any choices concerning cookies are browser and/or device-specific. If you clear your cookies from your browser on any of your devices, your choices will need to be reset.
Sharing of Your Information
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:
- Affiliates & Acquisitions. We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
- Other Disclosures With Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.
- Other Disclosures Without Your Consent. We may disclose information in response to subpoenas, warrants or court orders, or in connection with any legal process or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies or to comply with your request or the provision of services.
- Public. Some of our websites may provide the opportunity to post comments or reviews in a public forum. If you decide to submit information on these pages, that information may be publicly available.
- Service Providers. We may share your information with service providers. Among other things, service providers may help us to administer our websites, conduct surveys and provide technical support.
Your Choices
Where available to you in accordance with applicable data protection law, you can make the following choices regarding your personal data:
- Access To Your Personal Data. You may request access to your personal data by contacting us at the address described below. If required by law, upon request, we will grant you reasonable access to the personal data that we have about you.
- Changes To Your Personal Data. We rely on you to update and correct your personal data. Most of our websites allow you to modify or delete your account profile. If our website does not permit you to update or correct certain information, you contact us at the address described below in order to request that your information by modified. Note that we may keep historical information in our backup files as permitted by law.
- Deletion Of Your Personal Data. Typically, we retain your personal data for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may, however, request information about how long we keep a specific type of information, or request that we delete your personal data by contacting us at the address described below. If required by law we will grant a request to delete information, you should note that in many situations we must keep your personal data to comply with our legal obligations, resolve disputes, enforce our agreements or for another one of our business purposes.
- Objection To Certain Processing. You may object to our use or disclosure of your personal data by contacting us at the address described below.
- Online Tracking. An opt-out preference signal is a signal that is sent by a platform, technology or mechanism on your behalf that communicates your choice to opt-out of the sharing for targeted advertisements or sale of your personal data. To learn more about implementing opt-out preference signals, visit https://globalprivacycontrol.org/, or by exploring other developing technologies and services that offer this tool. We treat opt-out preference signals as valid requests to opt-out of targeted advertising.
- Opt-Out Of The “Sale” Or “Share”. We do not and have not in the preceding 12 months, sold your personal information for monetary consideration. However, we have shared (in this context, “share” means use of your personal information for cross-contextual behavioral advertising) your personal information. You may opt-out of the “sale” of your personal information at any time via our CookieYes Preference icon located on every page throughout our website.
- Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you account and service-related communications.
- Revocation Of Consent. If you revoke your consent for the processing of personal data, then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below.
- Right To Non-Discrimination. We do not discriminate against individuals who exercise any of their rights described in this Privacy Policy, nor do we retaliate against individuals who exercise these rights.
Please address written requests and questions about your rights to email address or phone number given on our website. Note that, as required by law, we will require you to prove your identity. You will not have to pay a fee to access your personal data (or to exercise the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. Depending on where you are located, you may also have the right to submit your request through an authorized agent. If you designate an authorized person to submit requests to exercise certain privacy rights on your behalf, we will require verification that you provided the authorized agent permission to make a request on your behalf.
How We Protect Your Information
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, we cannot guarantee the security of your Personal Data. In the event that we are required by law to inform you of a breach to your Personal Data we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our websites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
Miscellaneous
Children. We do not knowingly or intentionally collect any personal information from children under the age of 16, nor do we sell (as the term is defined by applicable law) the personal information of children under 16. If we become aware that we have inadvertently received personal information from a visitor under the age of 16 on our website, we will take steps to delete the information from our records.
Changes To This Privacy Policy. We may change our privacy policy and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal data to us will generally govern that information unless we receive your consent to the new privacy policy. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.
Transmission Of Information To Other Countries. We welcome visitors from around the world. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located. By using this site and submitting your personal data, you acknowledge that your information may be transferred to countries outside of your jurisdiction, which may not provide the same level of data protection as your home country. However, we take steps to ensure your data is handled securely and in accordance with applicable data protection laws.
Third-Party Applications/Websites. Our websites may contain links and references to other websites administered by unaffiliated third parties. This Privacy Policy does not apply to such third-party websites. When you click a link to visit a third-party website, you will be subject to that website’s privacy practices. We encourage you to familiarize yourself with the privacy and security practices of any linked third-party websites before providing any Personal Data on those websites.
Social Media Platforms & Networks. If you interact with us on social media or use features such as plugins, widgets, or and other tools made available by social media platforms or networks (including Meta, Instagram, Facebook, X, Google, LinkedIn, YouTube, and WeChat) in connection with our websites, we collect information that you disclose to us, or that the social media platforms disclose to us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.
Shine The Light. If you are a California resident, you have the right to receive, once per year, free of charge, 1) the identity of any third-party company to which we have disclosed your personal information as defined by California’s “Shine the Light” law for that company’s own direct marketing purpose; and 2) a description of the categories of personal information disclosed. To request this information, please contact us at legal@hilcoglobal.com or the mail address set forth in the section entitled “Contacting Us” below. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are not required to respond to requests made by means other than through the provided email or mail address.
Contacting Us
Hilco welcomes your comments regarding this Privacy Policy. If you have questions about this statement or believe that we have not adhered to it, please contact us:
Hilco Privacy, The Hilco Organization
5 Revere Drive, Suite 206,
Northbrook, IL 60062.
847-509-1100
If you are not satisfied with our response, you may have a right to lodge a complaint with your local supervisory authority.
Last Updated Date: 06/02/2025
Effective Date: 03/01/2024